Contoh dialog
reservation
Receptionist:
Good morning. Welcome to Garuda Kencana Hotel.
Guest :
Hi, good morning. I’d like to make a reservation for next weekend. Do you have
any vacancies?
Receptionist:
Yes sir, we have several rooms available for next weekend. And what is the
exact date of your arrival?
Guest:
The 4th next month.
Receptionist:
How long will you be staying?
Guest:
I’ll be staying for two nights.
Receptionist:
How many people is the reservation for?
Guest:
There will be two of us.
Receptionist:
And would you like a room with twin beds or a double bed?
Guest:
A double bed, please.
Receptionist:
Great. And we a special offer. Would you prefer to have a room with a view of
the ocean?
Guest:
I would love to have an ocean view. What’s the rate for the room?
Receptionist:
That type of room is 500 thousand rupiah per night.
Guest:
Ok I will Take That Room
Receptionist
: Yes Sir. Now what name will the reservation be listed under?
Guest :
Bedjo Utomo.
Receptionist:
Could you spell your name for me, please?
Guest:
Sure. B-E-D-J-O and U-T-O-M-O
Receptionist:
And is there a phone number where you can be contacted?
Guest:
Yes, my cell phone number is 0857382763.
Receptionist:
Thank you Sir. Now I’ll need your credit card information to reserve the room
for you. What type of card is it?
Guest:
BCA. The number is 832092373.
Receptionist:
And what is the name of the cardholder?
Guest:
My name. Bedjo Utomo.
Receptionist:
Alright, Mr. Bedjo, your reservation has been made for the fourth of September
for a room with a double bed and view of the ocean. Check-in is at 2 o’clock.
If you have any other questions, please do not hesitate to call us.
Guest:
Perfect, thank you so much.
Receptionist:
My pleasure. We’ll see you in September, Mr. Bedjo. Have a nice day.
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